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In
April 2004, CyberMichigan commissioned a survey of
Michigan
residents to explore the role that information technology plays in their lives.
The 2004 survey is the fifth in the CyberMichigan series; previous surveys
were conducted in 2002, 2001, 1999, and 1998. The survey series was developed
and conducted by Public Sector Consultants
Inc.
2004
Short Overview
2004
Full Survey
2004 Press
Release
Key
findings of the report include:
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In
the 2004 survey, CyberMichigan found that computer ownership and Internet
usage has remained relatively unchanged since the 2002 survey. 70% of
Michigan residents reported owning at least one computer (up from 66
percent), while the share of Michigan residents stating that they have
accessed the Internet at some point in their lives rose only 3 percentage
points to 70 percent. However, computer ownership continues to remain
heavily influenced by race, presence of children in the home, and
educational attainment.
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In
this most recent survey, most respondents reported owning cellular phones
(73 percent), an increase of 10 percent from the 2002 survey. Since 1998,
the number of
Michigan
households without a cellular telephone has nearly dropped in half—from 49
to 27 percent—a rate of growth twice as fast as the growth of
computers in the home.
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The
majority of respondents with Internet access at home continue to access the
Internet via modem (54 percent); however, increasing shares report using DSL
or cable modem connections. The overall increase in DSL and cable modem
access between 2001 and 2004 is 25 percent.
The
2004 survey found more
Michigan
residents seeking government services and information online. Approximately
3 out of 4 respondents said that they have accessed the state’s website (www.michigan.gov);
this is up from 40 percent in 2002. Nearly
two-thirds of all online Michiganders have made at least once purchase over
the Internet (60 percent), a nearly five-fold increase from the first survey
in 1998 (11 percent).
Previous
Surveys:
2002
2001
1999
1998
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